Terms & Conditions

Cancellation Policy

Off-peak season: Cancellations must be made at least 7 days in advance. (April 15th – June 14th / September 1st – October 31st)

Peak season: Cancellations must be made at least 14 days in advance. (November 1st – April 14th / June 15th – August 31st)

Full payment will be charged at the time of reservation.

Special offers are non-refundable, non-transferable, and non-amendable.

Deposit Policy

No deposit is required to guarantee a reservation.

Guarantee Policy

A valid credit card (MasterCard or Visa) is required to guarantee a reservation.

Group Bookings

For reservations exceeding 10 rooms, a non-refundable advance payment is required. Changes to arrival/departure dates after confirmation will be handled on a case-by-case basis.

Special Offer Conditions

Special Offer conditions override the general cancellation policies outlined above.

Compulsory Stay-Over Supplements

A stay-over supplement for December 24th and 31st will be added to the room rate for USD reservations.

Check-In and Check-Out

Check-in: From 2:00 PM onwards
Check-out: By 11:00 AM

Early Check-in

Early arrivals are subject to availability and must be requested during reservation. Arrivals before 10:00 AM may incur a 30% room rate charge. Arrivals before 6:00 AM will be charged a full extra night.

Late Departure

Late check-outs up to 12:30 PM are subject to availability. Departures up to 6:00 PM may incur a 50% room rate charge. Departures after 6:00 PM will be charged a full night.

Child Policy

Children aged 0–5 years stay free when sharing a room with parents/adults. Children aged 5.1–11.99 years are subject to a child supplement. Only one sofa bed per room for children is allowed.

Sofa Bed & Extra Beds

A sofa bed can only be provided in triple rooms or rooms with a child, and is subject to an additional charge. Maximum one extra bed and one baby cot per room.

Pet Policy

No pets are allowed on the premises.

Privacy Policy

You may request correction or deletion of your personal data at any time. We do not share personal or company data with external parties without written consent from management.